{"id":994,"date":"2022-07-01T19:45:08","date_gmt":"2022-07-01T19:45:08","guid":{"rendered":"https:\/\/persecom.es\/?page_id=994"},"modified":"2022-07-01T19:58:00","modified_gmt":"2022-07-01T19:58:00","slug":"responda-a-sus-mensajes-de-facebook-messenger","status":"publish","type":"page","link":"https:\/\/persecom.es\/index.php\/responda-a-sus-mensajes-de-facebook-messenger\/","title":{"rendered":"Responda a sus mensajes de Facebook Messenger"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"994\" class=\"elementor elementor-994\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-29c0566c elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"29c0566c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6881d10d\" data-id=\"6881d10d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ada6e14 elementor-widget elementor-widget-heading\" data-id=\"ada6e14\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.5 - 27-04-2022 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">MENSAJES DE FACEBOOK\nADMINISTRADOS DESDE 3CX<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a5c043 elementor-widget elementor-widget-text-editor\" data-id=\"0a5c043\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.5 - 27-04-2022 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>\u00a0Con 3CX puede recibir mensajes de Facebook directamente al Cliente Web y apps para smartphone para no perder ninguno. Los agentes pueden responder, transferir y resolver las consultas de sus clientes desde la misma plataforma que utilizan para todas sus otras comunicaciones.<\/p><p>Simplemente complete la integraci\u00f3n con su cuenta de Facebook, asigne los chats entrantes a una cola, y sus agentes podr\u00e1n responder de la misma forma que un chat en vivo.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-452ecd54 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"452ecd54\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-50e30295\" data-id=\"50e30295\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3a6aff37 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3a6aff37\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-334ba9f6\" data-id=\"334ba9f6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2d9337f2 elementor-widget elementor-widget-image\" data-id=\"2d9337f2\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.5 - 27-04-2022 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"609\" src=\"https:\/\/persecom.es\/wp-content\/uploads\/2022\/07\/7-1024x609.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/persecom.es\/wp-content\/uploads\/2022\/07\/7-1024x609.png 1024w, https:\/\/persecom.es\/wp-content\/uploads\/2022\/07\/7-300x179.png 300w, https:\/\/persecom.es\/wp-content\/uploads\/2022\/07\/7-768x457.png 768w, https:\/\/persecom.es\/wp-content\/uploads\/2022\/07\/7.png 1077w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-229b1c68\" data-id=\"229b1c68\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1693116 elementor-widget elementor-widget-heading\" data-id=\"1693116\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Responda a mensajes de Facebook desde 3CX<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e6f7f41 elementor-widget elementor-widget-text-editor\" data-id=\"e6f7f41\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li>Nuevo canal de soporte. D\u00e9 a los clientes la confianza para contactar con usted.<\/li><li>Responda a nuevos leads de Facebook a medida que llegan a trav\u00e9s de 3CX.<\/li><li>Transfiera mensajes de Facebook a miembros cualificados del equipo.<\/li><li>Resuelva problemas m\u00e1s r\u00e1pidamente al colaborar con su equipo.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2b63ac7 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2b63ac7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4a0bdb3\" data-id=\"4a0bdb3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a75605f elementor-widget elementor-widget-heading\" data-id=\"a75605f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Una soluci\u00f3n: chat en vivo, redes sociales, llamadas<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-569a3e1 elementor-widget elementor-widget-text-editor\" data-id=\"569a3e1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li>Asista a clientes a trav\u00e9s de m\u00faltiples canales desde la misma interfaz.<\/li><li>Sin necesidad de cambiar entre apps ahorrando tiempo al agente.<\/li><li>Los mensajes de Facebook son monitorizados y archivados centralmente.<\/li><li>Sin varios administradores de Facebook, a\u00f1ada usuarios ilimitados a la cola.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-e925b62\" data-id=\"e925b62\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-381e31f elementor-widget elementor-widget-image\" data-id=\"381e31f\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"705\" src=\"https:\/\/persecom.es\/wp-content\/uploads\/2022\/07\/8-1024x705.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/persecom.es\/wp-content\/uploads\/2022\/07\/8-1024x705.png 1024w, https:\/\/persecom.es\/wp-content\/uploads\/2022\/07\/8-300x207.png 300w, https:\/\/persecom.es\/wp-content\/uploads\/2022\/07\/8-768x529.png 768w, https:\/\/persecom.es\/wp-content\/uploads\/2022\/07\/8.png 1040w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-a19583c elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a19583c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-14933f5\" data-id=\"14933f5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a32eb82 elementor-widget elementor-widget-image\" data-id=\"a32eb82\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"679\" src=\"https:\/\/persecom.es\/wp-content\/uploads\/2022\/07\/9-1024x679.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/persecom.es\/wp-content\/uploads\/2022\/07\/9-1024x679.png 1024w, https:\/\/persecom.es\/wp-content\/uploads\/2022\/07\/9-300x199.png 300w, https:\/\/persecom.es\/wp-content\/uploads\/2022\/07\/9-768x509.png 768w, https:\/\/persecom.es\/wp-content\/uploads\/2022\/07\/9.png 1070w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-10e6634\" data-id=\"10e6634\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6890cfb elementor-widget elementor-widget-heading\" data-id=\"6890cfb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conozca con quien chatea<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c25d2d1 elementor-widget elementor-widget-text-editor\" data-id=\"c25d2d1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li>Use la integraci\u00f3n CRM para identificar clientes y monitorizar historiales.<\/li><li>Impresione a sus clientes al personalizar las respuestas del chat.<\/li><li>Est\u00e9 siempre preparado al tener el historial de sus clientes a su alcance.<\/li><li>Nuevos leads de Facebook creados y registrados autom\u00e1ticamente en el CRM.<br \/>\u00a0<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1cc2ad71 elementor-section-content-middle elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"1cc2ad71\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-127663cf\" data-id=\"127663cf\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3ca649ae elementor-widget elementor-widget-heading\" data-id=\"3ca649ae\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Auto-asignar mensajes de Facebook<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7221c6a1 elementor-widget elementor-widget-text-editor\" data-id=\"7221c6a1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li>Gesti\u00f3n de mensajes en grupo basado en colas.<\/li><li>Los tickets pueden asignarse al primer usuario que responda.<\/li><li>Asegure prioridad de respuesta. Integrada en las pol\u00edticas de SLA.<\/li><li>Reportes con tiempos de respuesta y rendimiento de mensajer\u00eda.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-63fcb02e\" data-id=\"63fcb02e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6f8e68a3 elementor-widget elementor-widget-image\" data-id=\"6f8e68a3\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"729\" height=\"623\" src=\"https:\/\/persecom.es\/wp-content\/uploads\/2022\/07\/10.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/persecom.es\/wp-content\/uploads\/2022\/07\/10.png 729w, https:\/\/persecom.es\/wp-content\/uploads\/2022\/07\/10-300x256.png 300w\" sizes=\"auto, (max-width: 729px) 100vw, 729px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>MENSAJES DE FACEBOOK ADMINISTRADOS DESDE 3CX \u00a0Con 3CX puede recibir mensajes de Facebook directamente al Cliente Web y apps para smartphone para no perder ninguno. Los agentes pueden responder, transferir y resolver las consultas de sus clientes desde la misma plataforma que utilizan para todas sus otras comunicaciones. Simplemente complete la integraci\u00f3n con su cuenta &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/persecom.es\/index.php\/responda-a-sus-mensajes-de-facebook-messenger\/\"> <span class=\"screen-reader-text\">Responda a sus mensajes de Facebook Messenger<\/span> Leer m\u00e1s \u00bb<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-global-header-display":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","footnotes":""},"class_list":["post-994","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/persecom.es\/index.php\/wp-json\/wp\/v2\/pages\/994","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/persecom.es\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/persecom.es\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/persecom.es\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/persecom.es\/index.php\/wp-json\/wp\/v2\/comments?post=994"}],"version-history":[{"count":4,"href":"https:\/\/persecom.es\/index.php\/wp-json\/wp\/v2\/pages\/994\/revisions"}],"predecessor-version":[{"id":1003,"href":"https:\/\/persecom.es\/index.php\/wp-json\/wp\/v2\/pages\/994\/revisions\/1003"}],"wp:attachment":[{"href":"https:\/\/persecom.es\/index.php\/wp-json\/wp\/v2\/media?parent=994"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}